“Jenny is, quite simply, the most extraordinary colleague I have ever had. Resourceful, positive, willing, thorough, creative, strategic, pleasant, and so so smart. Truly, she is freakishly talented. She is hands down the best writer I have ever worked with and I have done nonprofit communications work for more than 30 years with scores of clients.”
- Space
- Listen more, talk less
- Artifacts as tools for understanding
- Emotion is a gift
- Prioritize values
- Help others envision
- Empower practical action
- If it’s not repeatable, it’s not research
- Discover by doing
- Desirability, viability, usability
- Find the story in the data
- Leverage the brain(s)
- About me
- Get in touch
- The empact collective