First question: Is this a problem worth solving? It’s fun and tempting to jump right in to making beautiful prototypes for a new business, a new product, a new app, a new streaming service. It feels good to show people something polished, something that seems “ready.” Unfortunately, the result is that we generally end up … Read More
- Space
- Listen more, talk less
- Artifacts as tools for understanding
- Emotion is a gift
- Prioritize values
- Help others envision
- Empower practical action
- If it’s not repeatable, it’s not research
- Discover by doing
- Desirability, viability, usability
- Find the story in the data
- Leverage the brain(s)
- About me
- Get in touch
- The empact collective